Fitbit tips and tricks

Some tips and tricks I’ve come across while developing for the Fitbit Ionic and Versa.  I’ll be updating these when I find more.

  • How to perform a Factory Reset:
  1. Settings > About > Factory Reset
  • How to perform a Hard Reset:
  1. Hold the left and bottom-right buttons on the Fitbit Ionic or Versa for 15 seconds.
  • Fitbit error message “Data not cleared. Sync and try again”
  1. You need to delete the Fitbit Ionic or Versa in the Fitbit app
  2. Remove the watch in the bluetooth profile
  3. Install the watch in the app again
  4. If there is no connection,press all three buttons on the watch
  • On the clock you can:
    Swipe down to see notifications.
    Swipe up to see your stats in Fitbit Today.
    Swipe left to scroll through the apps installed on your watch.
  • To turn off Ionic’s screen when not in use, briefly cover the watch face with your opposite hand.
  • To use Fitbit Pay, press and hold the back button. You may have to swipe left or right to open the Payments screen.
  • To control music, press and hold the back button and swipe to the Music Controls screen.
  • To open your notifications, press and hold the top button.
  • Here is a good guide to the “Quick replies” function for Fitbit Ionic and Versa with Android phones.

You can find more help on the Fitbit Help page.

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